Shipping & Returns
Shipping Policy
Updated 4.15.2026
Please feel free to reach out to me via email at hello@s2heart.com or the contact page about your order. Orders take up to 4 weeks to ship and now that we've returned to con season. Free domestic U.S. shipping for orders over $68 is via USPS First Class Package service and does not include insurance, only tracking. If items are lost after received by courier service, I am not liable. If you wish to have faster priority shipping or to have your order insured, please e-mail me through the form on the site and I will send invoice for expedited or insured shipping.
Return & Exchange Policy
Generally, I do not offer returns. I endeavor to be very thorough to maintain high quality products free of defects. However, sometimes mistakes happen and if they do, please contact me through the form or e-mail me at hello@s2heart.com and I will follow up accordingly.